Describe
Tell Surface IQ what needs cleaning, removing or restoring. Technical terminology is not required.
SURFACE IQ/ 06
Understand the surface
before choosing the method.
Upload photographs, describe the problem and get a preliminary surface-restoration assessment in about a minute. Surface IQ considers likely materials, contamination, risks, laser suitability and the most sensible next step.
BrickStoneMetalTimberConcreteCoatingsCarbonRustGraffitiFire damage
START WITH THE SURFACE
A useful first assessment.
Before a site visit.
Surface IQ is designed to help establish what you may be dealing with and which restoration routes are worth investigating. It can ask follow-up questions, review uploaded photographs and distinguish between a laser-cleaning opportunity, an alternative restoration method and a case that needs physical testing.
Assessment firstIt does not automatically recommend laser cleaning.
Photo-awareUpload context and close-up images where available.
Human handoffSend the conversation and photos to Major Laser when professional review is appropriate.
Surface IQ
Surface restoration intelligence by Major Laser Group
Connecting…
Send your assessment to Major Laser
We'll send the conversation and uploaded project photos with your details, so you won't need to explain the project again.
Preliminary digital assessment only. Project text and uploaded photos are processed by an AI service to generate the assessment. Do not upload sensitive personal information. Privacy.
HOW SURFACE IQ WORKS
From an uncertain surface
to a clearer next step.
Upload
Add wider context and close-up photographs where available to improve the preliminary assessment.
Assess
Surface IQ considers the likely substrate, unwanted layer, risks, possible methods and whether testing is required.
Handoff
If useful, send the full assessment and photos to Major Laser for review, a test patch, site visit or methodology discussion.
WHAT IT CAN HELP WITH
Different problems.
One structured starting point.
Paint & coatings
Masonry paint, protective coatings, multiple layers and unknown finishes where removal needs to be considered against the substrate.
Carbon, soot & fire deposits
Atmospheric staining, smoke residues and carbonaceous deposits on compatible masonry, stone, concrete and metal surfaces.
Rust & corrosion
Steel, cast iron, machinery and architectural metalwork where the condition and required finish influence the treatment route.
Graffiti & contamination
Paint, markings, oil, grease and other unwanted surface layers where compatibility and waste control matter.
Historic & sensitive fabric
Brick, stone, timber and architectural features where minimum intervention, trial areas and retained character are central to the brief.
Unknown surfaces
If you do not know exactly what the material or contamination is, Surface IQ can help establish what information is needed next.
NOT A LASER SALES BOT
Sometimes the right answer
is another method.
Laser cleaning is a specialist tool, not a universal solution. Thick coatings, fragile reconstructed stone, unstable fabric or large-area removal may be better suited to chemical, steam, mechanical or combined methods.
Surface IQ is instructed to consider those alternatives and to say when there is not enough information to make a responsible recommendation. The objective is a better restoration decision, not a forced laser-cleaning sale.
BUILT FOR REAL PROJECT QUESTIONS
Useful before procurement,
testing or a site visit.
Project managers
Get an early indication of likely methodology, constraints and information gaps before arranging specialist attendance.
Main contractors
Clarify a specialist surface package before requesting trials, quotations or programme commitments.
Conservation teams
Identify where representative trials, material confirmation or a more conservative restoration route may be required.
Building managers
Understand an unfamiliar surface issue and establish a practical first step without needing specialist terminology.
PREFER A HUMAN REVIEW?